Refund policy

Returns
Merchandise can be returned for online store credit only within 15 days of the online order date. Your credit will only be applied for the amount paid for the product, not shipping and handling charges. 

To be eligible for a store credit, your item must be unused, unwashed and in the same condition that you received it. We are not responsible for user error damage. Please always follow the laundry instructions stated on the clothing tag. You will receive your credit once the return has been received at your expense. 

If you need to return an item, please email us at info@shopcasacreek.com so we can help with the process. 

Sale items 
Sale items cannot be refunded and are final sale.

Exchanges 
Due to limited quantities of our products, we are unable to offer exchanges for the same product. However, we will apply a store credit to your account once we have received the returned item.

Shipping
To return your product, you should mail your product at your expense to: 17130 SH-46 W Suite 8 Spring Branch, TX 78070

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.